Missed messages.
A message with no reply is a customer lost.
Someone sent a message and never got an answer. A referral came in and nobody got back to them.
Every message gets an answer.
Get customers. Make sales. Bring them back.
Stop losing customers you already have.
The work gets followed through, so you keep what you earn.
Where the work falls through.
You have to find customers, win their business, and bring them back. All while doing the actual work. So something is always left undone.
Unanswered quotes.
A quote sent is not a sale.
Quotes go unanswered. Promises get forgotten. Nobody gets back to them at the right time.
Every quote gets followed up.
Forgotten visits.
Your next sale could come from a customer you already have.
The next visit is never booked. The reminder is never sent. They call someone else.
The next visit is booked.
Know what is happening.Know what to do next.
You stop chasing updates, and start moving the work.
01
Catch every message.
No customer wonders whether you heard them.
Customers/ Amina WanjikuShare
Phone+254700111222
Emailamina@wanjiku.co.ke
WhereWestlands
Note · Appointment notes
Prefers morning appointments; call ahead.
Dental check-upDone
02
Turn quotes into sales.
You see who is ready to buy, and who needs a nudge.
Quotes1 waiting for you
Brian Otieno · WestlandsWaiting for you
Annual membership
45,000.00 KES
Every 12 months
Owkka wrote this from the chat. Nothing is promised until you say yes.
Say yesSay no
Who approves
Written
Waiting for you
Sent
You can undo this03Booked2 Done2
Keep the work moving.
The right person knows what to do next.
BookingsBoardList4 bookings
Site inspection
Foundation pour
Client walkthrough
Snag fix
04
Get paid.
The money comes in, and you can see what is still owed.
MoneyAll bookings
Total
4 bookings77,500.00 KES
| Booking | Where | Price |
|---|---|---|
| Wedding shoot | Westlands | 45,000.00 |
| Portrait session | Kilimani | 18,000.00 |
| Studio hire | Lavington | 8,500.00 |
| Editing | Riverside | 6,000.00 |
05
Bring customers back.
Customers come back without you having to remember.
Morning follow-upsEvery morning · 7am
whenThe morning check7am, before the day starts
whoWho is due?from the customer page
sendThe reminderthe message you saved
saveThe resultsaved on the customer
One request. The whole process.
Owkka carries the work through, and you approve the exceptions.
Quote to next visitLiveThis runSucceeded
- WhenQuote acceptedDone
- DoBook the visitDone
- AskNeeds your yes?You approved
- DoRaise the invoiceDone
- DoMatch the paymentDone
- DoSet the next visitDone
Run · nowNothing dropped.
You can stopholding it all.
You can answer a customer without hunting through chats and notebooks.
The money stays with the work.
You can see where every payment goes — from the bill to the money in, the balance, and the worker’s pay.
Bill
Money in
Balance
Worker’s pay
You don’t do the sums.
The total for all work is saved. The quote, the visit, and the payment are in front of you.
Total for all work
77,500.00 KES
saved, not added up again
You decide who sees what.
A phone number or a price stays hidden until you allow it. Your team still sees the customers and work they need.
Phone+254700111222
Phonehidden
You can undo anything Owkka writes.
Nothing goes out until you say yes — and you can take it back. Owkka drafts the reply, the quote, or the reminder.
Owkka
“Thanks — I’ve written a refund request for you to confirm.”
Waiting for your yesyou can undo it
Grow without losing track.
New customers bring new messages, new quotes, and new promises to keep.
The business gets bigger, and the details get harder to hold.
The business grows, and the day stays clear.
You decide what happens next, instead of asking what happened.
You’ve got a business to grow.Let’s get to work.
Owkka keeps the next step in front of you.